to do if your STB is not supported
your STB is not listed as supported then
you can greatly speed up the process of getting the box supported
via help from the TiVo Community in the UK. To quickly add support
TiVo need a capture of the STB remote controls number digits in
Pronto format. Pronto is an expensive learning remote that allows
you to export captured IR codes in a format that can be further
converted into something your TiVo understands.
process of getting the STB supported is as follows:
The STB remote is captured using a Pronto.
2) The Pronto capture (CCF) file is sent to me:
3) I convert the Pronto data to TiVo codes and send them to TiVo's
engineers in the USA.
4) TiVo add the codes the database - usually in a special test
area initially. The codes will be downloaded to your TiVo as part
of the daily call.
5) You test the codes for a few days to make sure they work ok.
6) If the codes work ok TiVo will move them to the standard area
under the manufacturer.
whole process can take as little as a week in some cases, but
make take longer.
Use the Pronto Converter
to generate your own TiVo codes from a Pronto Capture.
you have a Pronto, know a friend who has a Pronto, or simply want
to register with me as someone who has a Pronto and are willing
to help others, then see my page Capturing
you do not know anyone who owns a Pronto remote control (sometimes
rebadged as a Marantz RC remote) then there are a number of people
around the UK that have offered to help. These people will meet
you somewhere with their Pronto, and you should have your STB
remote with you. They can then capture the codes from your remote.
Remember that they are doing without any benefit to themselves
so be as flexible as possible in meeting somewhere that is convenient
map below shows a list of locations where Pronto users willing
to help can meet up with you. If you live close then feel free
to contact me at
to arrange a meeting.
area has a Pronto user nearby.
This area is occasionally visited by a Pronto user.
with a Pronto user nearby:
/ Wakefield area
North London N4
South Wales (Cardiff, Newport, Swansea)
Bracknell, Reading, Guildford area
North / Mid Devon
Southampton / New Forest area
occasionally visited by Pronto users:
Southern Ireland (if you can post your remote to N.Ireland)
you own a Pronto and are willing to help others - even if
the area is already served, then please see whats
involved and contact me if interested:
Omniremote V2.x users:
This device can also output Pronto format codes - see here.