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TiVo Problem Wizard

TiVo is recording repeat episodes of programmes that it has already recorded, or is missing out some episodes that it should record.

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If you are using the "First Run" Season Pass option then note that this option does not stop you recording repeats. It is intended for use where a channel is airing two series simultaneously - a new one and an old one. A good example is Stargate SG1 on Sky1. Here there is often a new series being run once a week, and an old series being run concurrently at other times. Selecting First Run Only in this case should just record episodes in the new series. As a general rule leave this option on "First Run and Repeats" unless there is a good reason to change it. Repeats are stopped by the 28-day rule which is an automatic process, but also reliant on good guide data. If you have already recorded an episode of a programme with the last 28 days then TiVo will not record it again (unless specifically asked to). So for example, if you have a Season Pass for Enterprise on Sky1, and you recorded the Monday episode, then TiVo will no re-record it on the Sunday when it is repeated. If it wasn't recorded on Monday (say because another programme with higher priority was recorded) then it will get the repeat on Sunday instead. The technical info on how First Run works is: a "First Run programme" is ANY program that is airing within 28 days of the program's "Original Air Date" field and has not been previously recorded. The "Original Air Date" field can be viewed by pressing the ENTER key when viewing the programme's details.
Use the "Recording History" menu item in the "To Do" list to see why TiVo is not going to / did not record an episode. It may for example conflict with another recording.
TiVo relies heavily on good guide data. If you think there is a mistake then call customer services to report it on 08702 41 84 86.

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