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This
site is not affiliated with TiVo Inc.
TiVo,
the TiVo logo, TV your way, TiVo Central, Trick Play, the Instant
Replay logo, Personal TV, Season Pass, the Thumbs Down logo and
text, the Thumbs Up logo and text are trademarks of TiVo Inc.
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TiVo
Problem Wizard
You
are having a problem with TiVo's phone connection that it uses to
make its daily calls.
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Actions
|
| Check the cabling
and phone socket. Try a different phone / modem cable if you
have one. |
| Try dialling the
number that TiVo dials from a phone and listen to check you
can hear a modem answer (random noises) rather than a recorded
error message. TiVo calls 0808 1050005. If you can not hear
a modem then you can try using the local call rate backup number
0845 088 5336. Just enter this number in the phone dial prefix
option in Phone Settings. Note you will be billed for these
calls so resolve the original problem through either TiVo customer
services or your phone company. |
| Try turning off
the "Set Phone Avail Detection" and "Set Dial
Tone Detection" options if these are on. |
| If you are using
a wireless phone connection (or possibly some other non-standard
phone system), try setting your dial prefix to: ,#150 (thats
comma, hash, one, five, zero). This changes the extension pickup
voltage drop setting to 50 centivolts (5 volts). You can try
other values between 00 and 99 such as ,#145 for 45 centivolts. |
| TiVo normally connects
in V.34 mode. You can set the following dial prefixes: ,#034
(thats comma, hash, zero, three, four) forces V.34 mode (the
default anyway); ,#090 (thats comma, hash, zero, nine, zero)
forces V.90 mode which makes the connection quicker if it works. |
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