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Description: Could
not find your channel lineup.
Some users have reported a message which says that
their channel lineup no longer exists. This maybe a problem with
guide data supplied by Tribune and not a software issue. Rerunning
Guided Setup may fix things.
Fixed: First
reported in V2.5.5. TiVo Say:
At the end of your daily call, a check is performed to see if your
service provider has changed their channel lineup. The goal is to
ensure that your channel list matches the one that your service
provider has most recently published. This is done to make sure
that you have an accurate set of channels, but also to ensure that
you are receiving programme/schedule data and that it is accurate
for your provider. A failure to keep your channel list up to date
would mean that the programming schedule for the out of date channels
would dry up.
The message you are seeing has been generated because the channel
lineup that was chosen during your guided setup (ie; ITV Digital,
Digital lineup) was not found in the new data sent to your system.
This can occur if your postalcode region was revamped or if there
is a problem with the lineup from Tribune. This warning message
is a good thing because without this check your entire channel list
would have been erased!
If you see this message, you should report the problem immediately
to customer support. Please provide them with your TiVo service
number, your postalcode, the provider name and the type of service
you are using (Digital/Analogue). .Return
to list of bugs
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